SOLUTIONS

TECHNICAL SUPPORT

Innovative Tech Support Solutions Seamless Product Experiences

Inovate Tec Support

White Glove Trouble Shooting for Appliances, Mobile Devices and more.

ACC Premiere provides innovative, comprehensive tech support and visual/video-enabled troubleshooting for multiple technology and electronics brands to ensure consumers enjoy their favorite products.

Services include:

OMNICHANNEL TECH SUPPORT FOR DEVICES AND APPLIANCES

ONLINE & CATALOG SHOPPER ASSISTANCE

TIER 2 AND 3 TECH SUPPORT FOR FULLY AUTOMATED APPLIANCES

NEW PRODUCT LAUNCH SUPPORT

BRAND ADVOCACY AND CUSTOMER LOYALTY INITIATIVES

B2B SUPPORT INCLUDING INVENTORY MANAGEMENT & WEB SUPPORT

LIABILITY CLAIMS MANAGEMENT & CLAIM REDUCTION STRATEGIES

ESCALATION PROTOCOLS

CONCIERGE SERVICES FOR LOYALTY TIER CUSTOMERS

Services include:

OMNICHANNEL TECH SUPPORT FOR DEVICES AND APPLIANCES

ONLINE & CATALOG SHOPPER ASSISTANCE

TIER 2 AND 3 TECH SUPPORT FOR FULLY AUTOMATED APPLIANCES

NEW PRODUCT LAUNCH SUPPORT

BRAND ADVOCACY AND CUSTOMER LOYALTY INITIATIVES

B2B SUPPORT INCLUDING INVENTORY MANAGEMENT & WEB SUPPORT

LIABILITY CLAIMS MANAGEMENT & CLAIM REDUCTION STRATEGIES

ESCALATION PROTOCOLS

CONCIERGE SERVICES FOR LOYALTY TIER CUSTOMERS

Exceptional Technical Service for Your Electronics Brand

Consumers can get their devices working correctly again without leaving home or scheduling a repair service.

Consumers can get their devices working correctly again without leaving home or scheduling a repair service.

Consumers can get their devices working correctly again without leaving home or scheduling a repair service.

Consumers can get their devices working correctly again without leaving home or scheduling a repair service.

Looking for End-To-End Tech Support Solutions?

ACC Premiere can help your brand deliver high-touch technical service and support to create a seamless experience from point-of-purchase through the lifetime use of your products.

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