Our Story
Privately held, technology-first global omnichannel outsourced contact center partner, delivering exceptional CX through a seamless blend of AI-powered automation and premium live agent support
Who We Are
We are ACC Premiere
Throughout the years, we’ve remained true to our
Founding Principles:
The world’s most trusted brands trust us with their consumer experiences.
- We provide exceptional customer care to brands who view customer service as a business differentiator.
- We serve brands that seek high-touch, exceptional customer experiences without compromise.
- We create customized, dedicated service solutions designed for your unique business needs, supported by innovative technology and hands on executive leadership.
Your Competitive Advantage
Our unique partnership approach stands out in the highly competitive and fragmented BPO market.
More than an outsourced service provider, ACC Premiere provides strategic, transparent, consultative partnership to our clients.
We combine AI-powered automated solutions that reduce costs combined with highly, talented 100% dedicated live agent care to deliver the exceptional, personalized customer experiences your customers expect and your brand deserves.
We will be your competitive advantage.
Careers
-
Are you motivated by the desire to
change things for the better? - Do you have a passion for helping people?
- Are you a natural problem solver?
Our nearly 100% remote or hybrid customer service representatives support the consumers of some of the world’s best known brands.
Global Locations
We operate domestic contact centers in the Northeast and Midwestern United States and nearshore and offshore contact centers in Costa Rica and the Philippines.
Our headquarters is in Southington, CT.
We employ work-from-home, remote and hybrid, customer service representatives, full- or part-time, in more than 20 states across the U.S.
Alabama
Kansas
North Dakota
Texas
Arkansas
Michigan
Ohio
Utah
Florida
Oklahoma
Virginia
Connecticut*
New Jersey*
Pennsylvania*
West Virginia
Georgia
New York
South Carolina
Wisconsin*
Idaho
North Carolina
Tennessee
Wyoming
Iowa*
Can We Talk? Let Us Know.
Tell us more about what you’re looking for. We want to learn more about you.